All new clients are required to receive a free in home meet and greet prior to any services provided by Propaws Pet Care. This must be done at least 1 week prior to any service, unless it is an emergency visit.
All payments for services are due at the scheduled key pick up time, unless prior arrangements have been made.
A $50 down payment is required for any pet sitting service that falls over a holliday weekend (Christmas, 4th of July, Memorial day, Labor day, Easter and New years).
New clients receive 15% off their first pet sitting service.
Two forms of entry are required at time of pick up such as a garage code and key. This is to ensure entry in case of a power outage. If they are presented at the consultation then no additional charge for pick up is required. If pick up is at a different time then a $5 pick up charge applies.
All pet sitting service must be canceled at least 1 week from scheduled service, otherwise 50% of services are due for late cancelations. The down payments for holliday weekends are non-refundable.